Lead Desktop Support

Pay not listed by the employer

contractITPosted 1 day ago

About this role

Position Summary The Desktop Support Lead serves as the senior technical resource for the Service Desk team, providing advanced troubleshooting, team leadership, incident coordination, and mentorship to Desktop Support Technicians. This role ensures efficient end-user support operations, manages communication during IT incidents and changes, develops team capabilities, and acts as the primary escalation point for complex technical issues. Core Accountabilities Leadership & Mentorship Serve as a…

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